Care Services

Case Management

We offer coordination services for people living with HIV who seek to obtain and/or maintain an undetectable viral load. Our members (or Stars as we call them) set and work towards healthy living goals with trained program staff. Case managed Stars receive assistance with medication adherence, accessing medical care, treatment, insurance coverage, dental care and linkage to other needed resources such as mental health, housing, substance use treatment and more.

Additional Case Management Services
  • HIV Medical Care
  • Transportation Assistance
  • Insurance Enrollment Assistance
  • Benefits Assistance
  • Merit-Based Incentives
  • Individual/Group HIV & Health Education
  • Foods/Nutritional Supplement Assistance
  • Emergency Utility & Housing Assistance
  • Prescription/Rx Assistance
  • Adherence Case Management

Proudly serving Hillsborough, Pinellas, Polk, Osceola, Orange, Miami-Dade, Lake, Alachua and Duval counties.

Empowerment Call

Living with HIV is life-changing in many ways. Meeting with others who are living with HIV can be a great strength and comfort to those who find it difficult to cope and feel isolated. Our weekly virtual empowerment call provides a welcoming and confidential experience, right from the comfort of your home. Great discussions, encouragement and growth are just a call away. You are not alone. We are here to help you connect and achieve wellness.

Care Services


Convenience: No need to leave your home. Now you can meet with a provider via telephone or Zoom, where you want and when you want. We also have in-person staff available at both of our convenient locations to assist you in any way.

No Trips to the Pharmacy: Receive your prescriptions by no-contact delivery or mail.

Get Seen Sooner: Often, we can schedule a virtual visit sooner than an in-person visit.

Save Time: Avoid the drive, sitting in waiting rooms and taking time off from work.

Privacy: There’s never a chance of running into someone you know!